Supporting clients to attain their full potential
FAQ

FAQ

Counselling you can trust

What problems can I talk to a counsellor about?

You can talk to a counsellor about anything that concerns you. 

For example: 

• Relationship problems with family, friends or colleagues, for example, abuse (physical, emotional, spiritual), poor communication

• Family issues relating to partners, children, parenting, marriage, separation and divorce, bereavement

• Personal issues such as low self-esteem or self-confidence, career, poor self-worth, guilt, depression, stress, anger, panic attacks

• Eating disorders and addictions, for example, anorexia nervosa, self harming, drugs and alcohol

What do I say?

You say whatever you need to say during the session. Depending on the counselling model counsellors use, they may explore what you say, reflect it back to you or find a way for you to express what you are feeling.

Will the counsellor judge me?

Good counsellors do not judge clients. They realise we are human and prone to making mistakes. A counsellor shows empathy as you work to find a solution to your problem.

Would going to counselling mean I am a failure?

No. Asking for help is a natural part of life. It means that you recognise that you have a problem that you cannot fix yourself but you want to resolve it so that you can move on in life.

Is counselling confidential?

Normally at the start of your counselling, the counsellor will explain confidentiality to you as part of the ground rules in your counselling relationship. This is done because counsellors operate a strict Code of Ethics. 

Normally what you share in each session is confidential to the counselling service unless there is clear evidence that withholding any information divulged will put you, the counsellor or another party at risk.

Must I look for a counsellor who has experienced my problem?

This is helpful but not necessary. Some counsellors choose a particular aspect of counselling because they have experienced of it and have resolved it successfully. However, a counsellor will be able to help you by being empathetic.

Will the counsellor offer advice?

Counsellors don't give advice. They talk to you and encourage you in a way that you are helped to make your own decision. They will not be responsible for the action you take or do not take but reflect what you are saying to help you to clarify your thoughts and formulate an action plan. 

They may find it necessary, based on your symptoms, to refer you to another competent person for you to get appropriate help. 

Does seeing a counsellor mean I am ill?

No. You will not be treated as a sick person, generally, but counselling may be helpful in recognising or identifying specific symptoms of an illness, such as, mental distress and severe weight loss.

Schedule your consultation today! 

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